CSSi Blogs

CSSi's Local Enrollment Specialists: Providing Site Support to Alleviate Recruitment Burden

  • By Gabrielle DiSalvo
  • 14-May-2019

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As a research study is in its early planning phase, sponsors and CROs dedicate a significant amount to identifying and selecting the research sites who have the ideal database of eligible patients for their study. A few months into enrollment, however, the study is failing to meet recruitment goals, which leads to delays and the potential for early trial termination. If going into the study everyone strongly believes the study will be successful, why is it that there is still a struggle to identify and recruit patients who should already be in a site's database?

When asked which barriers to recruitment sites found most significant, 67% of survey respondents said having insufficient staff time to dedicate to recruitment leads to overall difficulty in enrolling patients. The study staff is often handling multiple studies at the same time, which leaves them with limited time to dedicate to each one.

To overcome this barrier, CSSi created a team of Local Enrollment Specialists (LES) who use their experience as previous study coordinators to work as an extension of a site's study team. By dedicating an LES to each site enrolling for a sponsor or CRO's study, we alleviate some of the patient recruitment burden many site staff members face and increase overall site performance. In fact, sites supported by our LES team have seen a 3-5x increase in screening rates.

Many recruitment companies have a team of specialists who focus on site recruitment, but CSSi differentiates itself by having our LES' build strong and cooperative relationships as they work as direct support to the site staff.

Operating at a global level, the LES team has experience in 40+ countries. Each Local Enrollment Specialist we assign to a site is local to the site's geographic location, allowing them to serve as an expert of the culture, language and regulatory environments of those countries or regions.

Once assigned to the site, an LES will work with their study coordinator to select only the recruitment activities that will truly answer the site's current needs and challenges they are facing with the study. A customized enrollment plan is outlined for the site, including services like:

  • •   on-site study awareness

  • •   lunch and learns

  • •   medical outreach

  • •   community awareness

  • •   database and chart reviews

  • •   referral pre-screening

  • •   recruitment analysis

As recruitment efforts continue, the site receives transparent results from our recruitment efforts. Using our proprietary site portal will also give each site access to every referral generated through those efforts. The LES will follow CSSi's process to ensure each referral is followed up with in a timely manner, bringing direct benefit to both the site and the study.

Interested in learning more about how our LES team leads each study to enrollment success?

Contact CSSi

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New Advertising Options for Patient Recruitment: Are they on your radar?

  • By Gabrielle DiSalvo
  • 29-Aug-2019

We all see others do it, and we probably experience it ourselves it every day.

Watching videos and tv shows on devices other than the TV in the family room, catching up on your favorite sitcom on-demand because you weren't home to watch it at 8pm when it originally aired, or streaming videos on YouTube to pass time. As the years go by, technology and media are changing – and so is how we are using them.

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Understanding & Removing the Barriers to Patient Retention

  • By Gabrielle DiSalvo
  • 14-Aug-2019

Each year, $1.89 billion is spent on patient recruitment for clinical trials.1 With a 30% average dropout rate across all clinical trials, many pharmaceutical companies are spending a large amount of money to recruit patients who aren't staying enrolled in their trials.

Needed study data for regulatory submission and the overall success of a clinical trial depend largely on study participants fulfilling their roles and responsibilities until the very last day.

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CSSi Celebrates 14 Years as a Full-Service Patient Recruitment Agency

  • By Gabrielle DiSalvo
  • 11-Apr-2019

As a sponsor, CRO or site, there are a surplus of patient recruitment companies you can turn to when you need help finding patients for your studies, and that number grows higher every day. Most of these companies offer a niche service, but very few are a full-service, global recruitment agency like ours.

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Traditional Advertising Is Still Alive

  • By Gabrielle DiSalvo
  • 01-Apr-2019

We've all heard it before: "traditional advertising is dead." But if that were true, why are we still seeing commercials on TV, hearing ads on the radio, and seeing billboards on the highway during our morning commute?

Because it's not true! Traditional advertising is still very much alive and used by some of the largest companies worldwide.

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Eight-Step Guide to a Strong Clinical Trial Website

  • By Gabrielle DiSalvo
  • 05-Feb-2019

There are about 93 million Americans searching online for information related to a health-related topic, with 63% of those individuals looking up a specific disease or medical problem. In fact, looking for health or medical information comes high on the list as one of the most popular activities people do when they are

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Clinical Trial Branding: Why is it so Important?

  • By Clara Hughes, Creative Director
  • 25-Jan-2019

Let's imagine two different scenarios:
A: You're sitting in a doctor's office, and you see a poster for ACN-053-2414, a clinical trial testing medication for acne in adults.
B: You're sitting in a doctor's office, and you see a poster for the Face It Acne Research Study, a clinical trial testing medication for acne in adults.

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