CSSi Blogs

Keep Your Sites Motivated to Recruit Patients
Walk a day in the shoes of a clinical study coordinator:

  • By Gabrielle DiSalvo
  • 23-Oct-2019

CSSi, Motivating to Recruit Patients

You’ll often be faced with more work than there is time each day. Meeting with patients, scheduling appointments, fully informing patients at time of consent, training study staff, conducting study procedures, working with sponsors, advertising for the study and recruiting patients... the list goes on and on.

With an overloaded work day can often come the feelings of being unmotivated and overwhelmed. Sites may lose sight of the recruitment goals initially outlined at the beginning of a study, if any were provided. Slowly, your study falls of their radar.

How do you stop that from happening or turn the situation around if it already has?

Follow the 8 suggestions below, all given by our Local Enrollment Specialists (previous study coordinators who have walked many days in those very shoes we talked about in the beginning) to re-engage and motivate your sites.

  1. Form a good relationship with the site from the start- It is crucial to create a good foundation of trust and rapport during your very first encounter with the site. Understand the site’s organization, meet (preferably in person) the people who are involved in the study, learn their history, their challenges, what they have done in the past and what has and has not worked well for this type of study.

  2. Build a recruitment tool box that is unique for each site’s needs. Provide them with educational and other helpful study materials they can use both in-office and in their surrounding community to promote the study. If they have the resources they need, they will be more successful in their recruitment efforts.

  3. Set a recruitment goal and create a list of key performance indicators (KPIs) – Outline expectations and what needs to be done to successfully complete each KPI. If someone is coordinating with the site on their recruitment efforts, update them often on where they are with their recruitment goals.

  4. Send the site’s study team or study coordinator weekly “highlights” - Cheer them on for completing a KPI or for prescreening, screening, or randomizing a patient. Acknowledge their efforts each time they meet one of their recruitment goals – a little goes a long way.

  5. Maintain a positive attitude, even if faced with difficult or stringent inclusion and exclusion criteria.

  6. Listen and genuinely show interest on what the sites are doing to recruit and enroll patients. Always find opportunities to support their activities.

  7. Recommend some recruitment strategies and find out what the site’s think about those strategies. If they are on board and invested, enrollment numbers will increase.

  8. Communicate effectively - secure a specific date and time to communicate with the site weekly for recruitment support. Go over any successes, challenges, or new ideas the sites may have regarding the study.

How CSSi Keeps Sites Motivated

Our Local Enrollment Specialists (LES) work directly with the sites to keep your studies top-of-mind. Their ability to engage sites and boost motivation and participation across the world has been the key to success in numerous studies over the last 14 years. The LES team, on the ground in 40+ countries, works closely with every site and sponsor project team to identify enrollment challenges early, develop creative solutions to those challenges and tailor enrollment plans to sites’ exact needs. CSSi reviews protocols and enrollment criteria, identifies target patient populations, and maintains a laser-like focus on the successful completion of enrollment goals.

Once we've fully established what we can do to maximize each site's capacity to enroll patients, we build a patient enrollment plan for that site. The LES works closely with every site, keeping up a constant dialogue, analyzing results and refining activities.

They also help take tasks off of the study coordinators’ plates, including chart reviews, speaking to local physicians, setting up recruitment materials in the office, or helping virtually by contacting local community groups, sending letters, and other community outreach efforts.

CSSi Ensures that We Reach your Goals

No other company offers the unique services of CSSi. Yes, we are a full-service patient recruitment company. Yes, we have in-house creative design and development, media planning and placement, community outreach and medical professional networking, technology solutions and site support services. What makes us unique is our dedicated focus on enrollment planning and implementation at the site level.

Interested in getting your sites re-engaged and motivated to meet their enrollment goals?

Follow us!

 

image of a woman comparing streaming app on her phone and computer

New Advertising Options for Patient Recruitment: Are they on your radar?

  • By Gabrielle DiSalvo
  • 29-Aug-2019

We all see others do it, and we probably experience it ourselves it every day.

Watching videos and tv shows on devices other than the TV in the family room, catching up on your favorite sitcom on-demand because you weren't home to watch it at 8pm when it originally aired, or streaming videos on YouTube to pass time. As the years go by, technology and media are changing – and so is how we are using them.

Read More
image of a woman reviewing app on her phone

Understanding & Removing the Barriers to Patient Retention

  • By Gabrielle DiSalvo
  • 14-Aug-2019

Each year, $1.89 billion is spent on patient recruitment for clinical trials.1 With a 30% average dropout rate across all clinical trials, many pharmaceutical companies are spending a large amount of money to recruit patients who aren't staying enrolled in their trials.

Needed study data for regulatory submission and the overall success of a clinical trial depend largely on study participants fulfilling their roles and responsibilities until the very last day.

Read More
images of 14 Years in Service

CSSi Celebrates 14 Years as a Full-Service Patient Recruitment Agency

  • By Gabrielle DiSalvo
  • 11-Apr-2019

As a sponsor, CRO or site, there are a surplus of patient recruitment companies you can turn to when you need help finding patients for your studies, and that number grows higher every day. Most of these companies offer a niche service, but very few are a full-service, global recruitment agency like ours.

Read More
images of digital advertizing

Traditional Advertising Is Still Alive

  • By Gabrielle DiSalvo
  • 01-Apr-2019

We've all heard it before: "traditional advertising is dead." But if that were true, why are we still seeing commercials on TV, hearing ads on the radio, and seeing billboards on the highway during our morning commute?

Because it's not true! Traditional advertising is still very much alive and used by some of the largest companies worldwide.

Read More
images of responsive design with websites

Eight-Step Guide to a Strong Clinical Trial Website

  • By Gabrielle DiSalvo
  • 05-Feb-2019

There are about 93 million Americans searching online for information related to a health-related topic, with 63% of those individuals looking up a specific disease or medical problem. In fact, looking for health or medical information comes high on the list as one of the most popular activities people do when they are

Read More
person working on logo design

Clinical Trial Branding: Why is it so Important?

  • By Clara Hughes, Creative Director
  • 25-Jan-2019

Let's imagine two different scenarios:
A: You're sitting in a doctor's office, and you see a poster for ACN-053-2414, a clinical trial testing medication for acne in adults.
B: You're sitting in a doctor's office, and you see a poster for the Face It Acne Research Study, a clinical trial testing medication for acne in adults.

Read More

Contact Information

 

North America
6958 Aviation Blvd
Suite H
Glen Burnie, MD 21061
Phone: 866.277.4888
Email: info@cssienroll.com

 

Europe
Kemp House,
City Road,
London, EC1V 2NX
P: 0203 693 3829

 

Asia
G-A, "Hyndava Techno Park",
Plot No. 12,
Survey No. 64,
Hitec City, Phase 2,
Madhapur,
Hyderabad - 500081

CSSi LifeSciences logo   Nexus Informatics logo

 

Copyright © CSSi | Privacy Policy