CSSi's Local Enrollment Specialists: Providing Site Support to Alleviate Recruitment Burden
As a research study is in its early planning phase, sponsors and CROs dedicate a significant amount to identifying and selecting the research sites who have the ideal database of eligible patients for their study. A few months into enrollment, however, the study is failing to meet recruitment goals, which leads to delays and the potential for early trial termination. If going into the study everyone strongly believes the study will be successful, why is it that there is still a struggle to identify and recruit patients who should already be in a site's database?
When asked which barriers to recruitment sites found most significant, 67% of survey respondents said having insufficient staff time to dedicate to recruitment leads to overall difficulty in enrolling patients. The study staff is often handling multiple studies at the same time, which leaves them with limited time to dedicate to each one.
To overcome this barrier, CSSi created a team of Local Enrollment Specialists (LES) who use their experience as previous study coordinators to work as an extension of a site's study team. By dedicating an LES to each site enrolling for a sponsor or CRO's study, we alleviate some of the patient recruitment burden many site staff members face and increase overall site performance. In fact, sites supported by our LES team have seen a 3-5x increase in screening rates.
Many recruitment companies have a team of specialists who focus on site recruitment, but CSSi differentiates itself by having our LES' build strong and cooperative relationships as they work as direct support to the site staff.
Operating at a global level, the LES team has experience in 40+ countries. Each Local Enrollment Specialist we assign to a site is local to the site's geographic location, allowing them to serve as an expert of the culture, language and regulatory environments of those countries or regions.
Once assigned to the site, an LES will work with their study coordinator to select only the recruitment activities that will truly answer the site's current needs and challenges they are facing with the study. A customized enrollment plan is outlined for the site, including services like:
As recruitment efforts continue, the site receives transparent results from our recruitment efforts. Using our proprietary site portal will also give each site access to every referral generated through those efforts. The LES will follow CSSi's process to ensure each referral is followed up with in a timely manner, bringing direct benefit to both the site and the study.