Affiliates of CCS include CSSi, CSSi LifeSciences, and Nexus Informatics who also adhere to the Privacy Shield Principles and the types of data they collect.
CCS commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship.
The Federal Trade Commission has jurisdiction over our compliance in regard to all Privacy Shield Principles.
It is important to note, under certain limited conditions, you may invoke binding arbitration before the Privacy Shield Panel when other dispute resolution procedures have been exhausted. For more information on this process please see How to Submit a Complaint on the Privacy Shield website. CCS may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
CCS has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, JAMS Privacy Shield Program. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit: https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. Pursuant with the Privacy Shield Framework and the EU Dispute Protection Authority requirement, CCS uses USCIB (United States Council for International Business) as an Independent Recourse Mechanism (IRM) for dispute resolution.
CCS shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.
- Clinical Trial Recruitment
We collect personal information that allows us to match individuals to different clinical studies or provide health-related information based upon your interests. This information is provided to us when any questionnaire specific or general to a clinical study is completed. If you qualify for a study your information is passed to the clinical site for further qualification into the study. All information is provided voluntarily.
- Clinical Trial Site Management
We collect and store data associated with the clinical research sites and their staff so that they can be contacted for the purpose of recruitment and retention. Investigator information is provided by the sponsors and other contacts at the sites are obtained with consultation of the site contact provided by the sponsor.
- Business and Legal Compliance
We may use your personal information for legal and business compliance purposes:
- Information we collect automatically
Categories of information we collect:
We do not gather any of this information about you unless you voluntarily provide it to us and give us your consent for its processing.
We may share your personal information with our agents, partners, clients or contractors or professional advisers or government or regulatory bodies for the following purposes: (a) provide our services to clients or otherwise receive assistance in processing transactions; (b) fulfillment of requests for information, receiving and sending communications, analyzing data; (c) provision of IT and other support or internal administrative business services; or (d) assistance in other ancillary to the operation of tasks, from time to time. Our agents, partners and contractors will only use your information to the extent necessary to perform their functions.
We will not sell your personal information to other companies and we will not share it with other companies for them to use without your consent, except in in the circumstances listed above or in connection with the sale or merger of CCS or the division or office responsible for the services.
CCS will take appropriate steps to protect data from loss, misuse, and unauthorized access, disclosure, alteration and destruction. We safeguard data collected by putting procedures in place to safeguard and secure it. CCS cannot guarantee the security of information on or transmitted via the internet.
In accordance with most websites, CCS gathers information automatically which is stored. Depending on the configuration of the website, this information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data. We do not link this automatically collected data to other information we collect about you.
It is your right under the Privacy Shield to access, correct or delete your personal data. This can be accomplished by contacting us at:
We generally offer you the opportunity to choose whether your personal information may be used for a purpose that is materially different from the purposes for which the information was originally collected or if we would disclose to third-parties. You are opting in to provide and send your data. Unless we offer you an appropriate choice, we use personal information only for purposes that are materially the same as those indicated in this Policy. To exercise your choices, you may contact us as indicated in this Policy. To the extent required by the Privacy Shield Principles, we obtain opt-in consent for certain uses and disclosures of sensitive data.
CCS encourages individuals to be mindful about the processing of their personal data in regard to Third Parties. CCS will not transfer your data to Third Parties without your consent. Any personnel that CCS determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment, where applicable. CCS will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles in this policy.
CCS does not knowingly collect or solicit information from anyone under the age of 18 and no one under age 18 is permitted to provide any information to CCS. If you are under 18, please do not attempt to send any information about yourself to us, including your name, address, telephone number, or email address.
We regularly review this policy to ensure that our data collection practices are up to date. We will post the most current date on this page so please check back to ensure that you are current and up to date on our policy.